# Neptune SaaS Services are no longer available. > Neptune SaaS Services are no longer available ## Neptune Service Shutdown - [Service shutdown overview](https://support.neptune.ai/en/articles/13925165-service-shutdown-overview.md): Why Neptune is no longer accessible and what happened to your data after the service shutdown on 2026‑03‑06 12:00 UTC. - [Billing, invoices & refunds](https://support.neptune.ai/en/articles/13925360-billing-invoices-refunds.md): Details about subscription cancellation, refunds for annual plans, and how to contact billing support. - [Self-hosted deployments](https://support.neptune.ai/en/articles/13925380-self-hosted-deployments.md): What happens to Neptune self-hosted deployments after 2026-03-08. - [FAQ](https://support.neptune.ai/en/articles/13925412-faq.md): Answers to common questions about the Neptune shutdown.